Logistics Company

The Problem

Costs were rising ~15% YoY, on-time delivery fell to 71%, and the operations team worked 60-hour weeks firefighting daily issues.

The Fix

AI route optimization, real-time fleet tracking with exception management, predictive demand planning, and an operating-model reset (daily performance cockpit + standardized routing processes).

6 Months Later

• Operating cost reduction: 35% → SAR 4,200,000 annual savings.

• Working capital released: SAR 1,600,000 (freed through lower buffers and synchronized scheduling).

• Total first-year benefit: SAR 5,800,000.

• On-time delivery: 71% → 93% (+22 p.p.).

• Empty mileage: reduced from ~22–28% to 10–12%.

• Team workload: 60 hrs/week → 40–45 hrs/week (stabilized operations).